Due to materials and components utilized, the puppets benefit from a very strong build and prove very hard to break or damage even when heavyly handled.
If you accidentally damage any of the parts we would be pleased to provide you with replacement puppets and offer through technical assistance.
Please contact Support for either:
- Parts Replacement to be sent by Post.
If the problem can be solved by replacing any of the parts, please write to us and we will send you a form to fill in which would allow us to better identify your requirements. We will inform you of the price and how to place your order. - Repairs
If you wish to have your puppet sent over to our Workshop for servicing and repairs, please, send us a picture by mail describing the problem and we will send you a quote.